SERVICES

ISEO for You service – The Security Experts

Thanks to the collaboration with the Security Experts, it is now possible to programme training and professional updating courses. A network of experts is able to provide know-how on the most innovative ISEO locking systems throughout Italy.

Iseo Zero 1

Iseo offers to all its Italian customers a new service: Iseo Zero1. It is a technical support service for mechatronic and electronic products.
For more info contact: iseozero1@iseo.eu or call toll-free: 800-728722.

Customer Satisfaction

ISEO believes that its customers’opinions are invaluable. In order to keep on improving the service we offer to our market, we have created an e-mail address which collects all your comments. Send a message to customer.satisfaction@iseo.com

Status order

For our customers Iseo is open every day

Customer satisfaction is an important value for every company. Here at Iseo, we think it is vital. A survey conducted some time ago to assess the customer satisfaction level had highlighted the need to improve the order and delivery area.
For this reason Iseo has introduced a new online service for orders consultation. Now, customers can follow at any time the progress of their orders in total security using a password. The new portal, available in 5 languages, shows the shipment date and all details on the delivery note. Therefore, customers can keep track of their shipments in real time, from the departure from our factory to the arrival at their house.
More info

Numerochiuso

With NumeroChiuso security in your house is at the forefront, just like the web!

NumeroChiuso is an online service allowing a real control over the duplication of your keys. This service is linked to the ISR100 Web, the security cylinder with patented key. A few days after buying the cylinder, the customer will receive a personal pin number in order to request a duplicate of his key and to be recognized in all specialized Iseo Points. A network of highly-specialized operators is already covering the whole domestic territory: call toll-free 800-258675 to find out the nearest Iseo Point.

Iseo B2B

B2B: is a software package for Iseo Service Centres to allow them to exchange data on MK systems.
For more info contact: iseo@iseo.com